Pinnacle

Campaigns Overview

Choose the right messaging campaign type for your use case.

Campaigns are required for compliant messaging across different channels. Each campaign type has specific requirements and approval processes.

Campaign types

Quick comparison

Feature10DLCToll-FreeRCS
Approval time1-2 days< 10 mins12-4 weeks
Throughput (msg segments/minute)75-22521000Unlimited
Media supportSMS/MMSSMS/MMSRich cards, carousels, buttons
Geographic reachUS onlyUS onlyGlobal
Number requiredYesYesNo (agent-based)

Prerequisites

Before creating any campaign, you'll need:

  1. Registered brand - Create your brand first
  2. Compliance documentation - Opt-in flows, sample messages, terms of service
  3. Use case details - Clear description of your messaging purpose

Getting started

All campaigns require a verified brand. Start here →

Choose this if you need: Medium volume, local presence

  • Approval time: 1-2 days
  • Throughput: 75-225 msg/min
  • Local 10-digit numbers
  • Ideal for businesses targeting specific regions

Get started with 10DLC →

Follow the specific guide for your chosen campaign type

Purchase numbers (if needed) and start messaging

Footnotes

  1. Toll-free campaigns are reviewed in less than 10 minutes. However, the numbers are reviewed by carriers one by one and may take 2-3 days to go live. ↩

  2. Throughput varies based on brand type, brand's trust score, and campaign use case. ↩

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