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  • Prerequisites
  • Step 1: Create or update the campaign
  • Step 2: Submit for carrier review
  • Step 3: Watch review progress
  • Step 4: Campaign approved
GuidesCampaigns

RCS Campaigns

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Follow the sequence below to register and configure RCS campaigns for carrier approval.

⏱️ Approval time: 2-4 weeks

Prerequisites

  • A verified brandId (register one here)
  • Icon and hero banners of the right size

Step 1: Create or update the campaign

  • Call POST /campaigns/rcs with campaign, agent, and other required details.
Optional helpers

  • POST /campaigns/rcs/autofill fills in the campaign information based on the existing information for a campaign and its brand.

  • POST /campaigns/rcs/validate surfaces formatting and campaign issues. Treat the response as guidance only; it never blocks campaign submission but is intended to guide you.

Step 2: Submit for carrier review

  • Call POST /campaigns/rcs/submit/{campaignId} to submit the campaign for carrier and Google review.
  • Changes may be requested and you will need to resubmit.

Step 3: Watch review progress

  • Pull the full record and its status with GET /campaigns/rcs/{campaignId}.
  • Force a status refresh using GET /status/rcs-campaign/{campaignId}.

Step 4: Campaign approved

Once your campaign is approved, you can start sending RCS messages with your approved RCS agent. While waiting for approval, you can create a test agent to develop and test full RCS functionality with whitelisted devices. See our sending messages guide for instructions on sending messages.