For AI agents: a documentation index is available at the root level at /llms.txt and /llms-full.txt. Append /llms.txt to any URL for a page-level index, or .md for the markdown version of any page.
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  • Prerequisites
  • Step 1: Create or update the campaign
  • Step 2: Submit for carrier review
  • Step 3: Watch review progress
  • Step 4: Attach numbers and start sending messages
  • Purchase phone numbers
  • Attach number to campaign
  • Send messages
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10DLC Campaigns

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Follow the sequence below to start sending production 10DLC traffic.

⏱️ Approval time: Around 1-2 days

Prerequisites

  • A verified brandId (register one here)
  • Documented opt-in, help, and opt-out copy that matches your actual flows
  • Sample outbound messages covering the content you intend to send

Step 1: Create or update the campaign

  • Call POST /campaigns/dlc with the brand, use case, keywords, sample messages, and compliance metadata.
Optional helpers

  • POST /campaigns/dlc/autofill fills in the campaign information based on the existing information for a campaign and its brand.

  • POST /campaigns/dlc/validate surfaces formatting and campaign issues. Treat the response as guidance only; it never blocks campaign submission but is intended to guide you.

Step 2: Submit for carrier review

  • Call POST /campaigns/dlc/submit/{campaignId} to submit the campaign for carrier review.
  • Changes may be requested and you will need to resubmit.

Step 3: Watch review progress

  • Pull the full record and its status with GET /campaigns/dlc/{campaignId}.
  • Force a status refresh using GET /status/dlc-campaign/{campaignId}.

Step 4: Attach numbers and start sending messages

Purchase phone numbers

See our phone numbers guide for detailed instructions on searching and purchasing numbers.

Attach number to campaign

Attach owned numbers to the campaign via POST /phone-numbers/attach-campaign.

  • Processing time: Up to 10 minutes
  • Status check: GET /status/dlc-campaign/{campaignId}

Send messages

Start messaging with POST /messages/send/sms or POST /messages/send/mms. While waiting for approval, you’ll also be able to send test messages with our sandbox numbers. See our sending messages guide for detailed instructions on sending messages.