Feedback, Support & SOC 2
New in-app feedback tools and SOC 2 compliance infrastructure to keep your data secure and your voice heard.
What’s new?
Feedback & support
A new feedback button is now available directly in the dashboard — ask questions about our docs, submit feature requests, report bugs, or reach out to support without leaving your workflow. Help documentation is also accessible from the dashboard header.
SOC 2 compliance
We’ve implemented automated audit log exports and database backup infrastructure to meet SOC 2 requirements. Your messaging data is backed by enterprise-grade security and compliance controls.
Have questions? Reach out to us - founders@pinnacle.sh