March 16, 2026

Feedback, Support & SOC 2

New in-app feedback tools and SOC 2 compliance infrastructure to keep your data secure and your voice heard.

What’s new?

Feedback & support

A new feedback button is now available directly in the dashboard — ask questions about our docs, submit feature requests, report bugs, or reach out to support without leaving your workflow. Help documentation is also accessible from the dashboard header.

SOC 2 compliance

We’ve implemented automated audit log exports and database backup infrastructure to meet SOC 2 requirements. Your messaging data is backed by enterprise-grade security and compliance controls.

Have questions? Reach out to us - founders@trypinnacle.app