Usage Analytics, New Guides & Blog Launch
Track your real message spend in the dashboard, explore rewritten guides, and check out 20+ new blog posts on pinnacle.sh/blog.
What’s new?
Live usage analytics
The analytics dashboard now shows your real-time messaging volume and spend.
- RCS, SMS, and MMS usage charts with a default 30-day window
- Combined credit balance showing purchased and subscription credits side-by-side
- Improved validation feedback when creating test agents — errors now tell you exactly which fields need attention
Updated documentation
- Sending messages — expanded with coverage on broadcasting to audiences, typing indicators, and message reactions
- Receiving messages — expanded with a step-by-step webhook setup walkthrough and structured event-type reference
- Test agents — updated to reflect that test agents support the full RCS feature set (rich cards, carousels, buttons, media), limited only to your whitelisted numbers
- Ruby quickstarts — updated to use the SDK’s
process()method for webhook verification and idiomatic snake_case, now on SDK v2.0.15
Better RCS error messages
When whitelisting testers, you’ll now get clear error messages if the carrier requires your agent to be launched first — instead of a generic rejection.
Blog launch
We published 20+ posts on pinnacle.sh/blog covering everything from getting started to platform deep-dives:
- RCS Test Agents: Send Your First Rich Message in Under Two Minutes
- RCS Fallback: Automatic SMS/MMS Delivery for Every Recipient
- Bulk Messaging: Send to Thousands of Contacts at Once
- Validate Before You Send: Message Validation for SMS, MMS, and RCS
- Pinnacle vs. Twilio | vs. Attentive | vs. AWS
Have questions? Reach out to us - founders@pinnacle.sh
