# Feedback, Support & SOC 2

Published: 2026-03-16

> New in-app feedback tools and SOC 2 compliance infrastructure to keep your data secure and your voice heard.

## Feedback, Support & SOC 2

New in-app feedback tools and SOC 2 compliance infrastructure to keep your data secure and your voice heard.

### What's new?

**Feedback & support**

A new feedback button is now available directly in the dashboard — ask questions about our docs, submit feature requests, report bugs, or reach out to support without leaving your workflow. Help documentation is also accessible from the dashboard header.

**SOC 2 compliance**

We've implemented automated audit log exports and database backup infrastructure to meet SOC 2 requirements. Your messaging data is backed by enterprise-grade security and compliance controls.

**Note:** Have questions? Reach out to us - founders@pinnacle.sh